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Getting Started with Paysera Tickets

Complete step-by-step guide to creating your first event with Paysera Tickets, whether it's free or paid.

For Free Events​

Distribute free event tickets at absolutely no cost!

Step 1: Access Paysera Tickets​

  1. Navigate to tickets.paysera.com
  2. Click Event Management
  3. Sign in using one of these options:
    • Facebook account
    • Google account
    • Paysera account
No Paysera Account Needed

For free events, you don't need a Paysera bank account - just use social login!

Step 2: Create Your Event​

Fill in the event details:

Basic Information:

  • Event name - Clear, descriptive title
  • Description - What attendees can expect
  • Category - Concert, conference, sports, etc.
  • Event image - High-quality promotional image

Date & Location:

  • Start date and time
  • End date and time (if applicable)
  • Venue name
  • Address
  • City and country

Tickets:

  • Ticket types - Create different categories (VIP, Regular, Student)
  • Ticket quantities - Set limits for each type
  • Mark all as FREE - Set price to €0.00

Step 3: Configure Settings​

Additional Options:

  • Registration form (collect attendee info)
  • Event visibility (public/private)
  • Ticket transfer settings
  • Social media sharing options

Step 4: Publish Your Event​

  1. Review all information
  2. Click Save and Publish
  3. Your event is now live!

Step 5: Share Your Event​

Share the event link:

https://tickets.paysera.com/event/your-event-id

Promotion options:

  • Share on social media
  • Email to contacts
  • Embed on your website
  • Add to event calendars

📹 Watch Tutorial: Creating Free Events

For Paid Events​

Sell tickets and collect payments in real-time.

Prerequisites​

Before creating paid events, you need:

✅ Paysera bank account
✅ Verified identity
✅ Checkout project configured
✅ Domain(s) approved (for website integration)

Step 1: Open Paysera Account​

If you don't have a Paysera account yet:

1. Register:

2. Verify Identity:

  • Upload required documents
  • Complete verification process
  • Wait for approval (usually 1-2 business days)

3. Access Your Account:

  • Log in to your Paysera account
  • Explore dashboard features

📹 Watch Tutorial: Opening Paysera Account

Step 2: Create Checkout Project​

Set up payment collection infrastructure:

1. Navigate to Payment Gateway:

  • Log into your Paysera account
  • Go to Payment Gateway section
  • Click Projects

2. Create New Project:

  • Click New Project
  • Fill in project details:
    • Project name (e.g., "My Events Ticketing")
    • Description
    • Contact email

3. Select Service Provider:

  • Above Project URL address, select checkbox "I will use a platform" (This will hardcode the Paysera Tickets domain for your project)

Tickets Domain Configuration

4. Configure Payment Methods:

Select which payment methods to accept:

Bank Transfers:

  • SEB
  • Swedbank
  • Luminor
  • Revolut
  • Other banks

Cards:

  • Visa
  • Mastercard
  • Maestro

International:

  • Trustly
  • PayPal
  • Other systems

5. Review Fee Structure:

  • Understand transaction fees
  • Choose pricing tier based on volume

📹 Watch Tutorial: Setting Up Checkout

Step 3: Configure Domain Settings​

Critical Step: Add your website domain(s) to approved list

Why This Matters:

  • Security measure to prevent unauthorized usage
  • Required for website integration
  • Validates ticket purchases

How to Configure:

  1. Access Checkout Settings:

    • Open your Checkout project
    • Navigate to Settings → Configuration
    • Find Allowed Domains section

  2. Add Domains:

    example.com
    www.example.com
    tickets.example.com

  3. Important Rules:

    • Add each variant separately (www and non-www)
    • Add all subdomains you'll use
    • Use exact domain format (no http://)
    • Allow 5 minutes for changes to propagate
Domain Configuration Required

Without adding your domain to the approved list, ticket sales on your website will fail with a domain error!

Example Configuration:

✅ mydomain.com
✅ www.mydomain.com
✅ tickets.mydomain.com
✅ events.mydomain.com

Step 4: Create Paid Event​

Now you're ready to create your ticketed event:

1. Access Paysera Tickets:

2. Create New Event:

Basic Information:

  • Event name
  • Description (support markdown)
  • Category
  • Featured image (recommended: 1200x630px)

Schedule:

  • Event date and time
  • Doors open time
  • Event duration
  • Time zone

Location:

  • Venue name
  • Full address
  • Map coordinates (optional)
  • Parking information (optional)

3. Configure Tickets:

Create ticket types with prices:

VIP Tickets:
- Price: €50.00
- Quantity: 100
- Description: "Front row access, meet & greet"

Regular Tickets:
- Price: €25.00
- Quantity: 500
- Description: "General admission"

Student Tickets:
- Price: €15.00
- Quantity: 100
- Description: "Valid student ID required"

4. Link Checkout Project:

  • Select your Checkout project
  • Verify payment methods
  • Configure commission settings

5. Set Ticket Options:

  • Sale start date/time
  • Sale end date/time
  • Minimum/maximum per order
  • Ticket transfer settings

6. Additional Settings:

  • Registration form fields
  • Terms and conditions
  • Refund policy
  • Age restrictions

Step 5: Test Before Launch​

Test Purchase Flow:

  1. Create test event (mark as draft)
  2. Add test tickets
  3. Make test purchase
  4. Verify email notifications
  5. Check ticket appearance
  6. Test QR code scanning
Testing Best Practice

Always test the complete purchase flow before making event public!

Step 6: Publish and Promote​

1. Final Review:

  • Check all information for accuracy
  • Verify ticket prices
  • Test on mobile devices
  • Review registration form

2. Publish Event:

  • Change status from Draft to Published
  • Event goes live immediately
  • Start accepting ticket sales

3. Promotion:

  • Share event link
  • Social media campaigns
  • Email marketing
  • Partner websites
  • Paid advertising

Common Mistakes to Avoid​

❌ Forgetting Domain Configuration​

Problem: Ticket purchases fail on your website
Solution: Add domain to Checkout project before launch

❌ Wrong Event Time​

Problem: Attendees arrive at wrong time
Solution: Double-check time zone and use 24-hour format

❌ Insufficient Testing​

Problem: Issues discovered after launch
Solution: Complete test purchase before making event public

❌ Missing Registration Form​

Problem: Can't contact ticket buyers
Solution: Add email field to registration form

❌ No Refund Policy​

Problem: Customer disputes
Solution: Set clear refund policy before selling tickets

Next Steps​

Now that you've created your event:

  1. Explore Features → - Add seat selection, discounts, etc.
  2. Get Support → - Find answers and get help

Need Help?​

Stuck during setup? We're here to help!